12. Ulusal Turizm Kongresi
... Online Trustin Multi-Channel Retailersa, Proceedings of the Fifteenth European Conference on Information Systems, Ed. Asterle, H., ... Mitchell, V.W. (1999). ... Parasuraman, A., Zeithaml, V.A. ve Malhotra, A. (2005) aE-S-QUAL: A Multiple- Item Scale for Assessing Electronic Service Qualitya, Journal of Service Research , c.
| Title | : | 12. Ulusal Turizm Kongresi |
| Author | : | |
| Publisher | : | Seher Matbaacılık Ltd Şti - 2011-10-05 |
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