Bigger Isn't Necessarily Better

Bigger Isn't Necessarily Better

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Despite the growth of huge national home builders and industry consolidation that accompanied it, Bigger Isn t Necessarily Better shows that most builders did not improve their operational performance during the boom. As a result, the sector had a long way to fall as the economy collapsed about them. Given the importance of housing to the US economy, the book s lessons are critical to those in homebuilding as well as to policy makers, scholars, and the public.qAs measured by the J.D. Power and Associates New Home Builder Satisfaction Survey, customer satisfaction relates to ... The survey examines satisfaction with the entire homebuying experience including customer service, sales staff, design anbsp;...

Title:Bigger Isn't Necessarily Better
Author: Frederick H. Abernathy, Kermit Baker, Kent Colton
Publisher:Lexington Books - 2012

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