Topics covered Incc. Attitude a motivation, customer service, dealing with difficult people, marketing, promotion a sales tips.These are the people who are first to receive customer service training in most organisations. ... important are the truck drivers, installers, on-site maintenance workers and people who provide information of a technical nature over the phone .
Title | : | Fifty Two Terrific Tips |
Author | : | Jurek Leon |
Publisher | : | Bob's Books - 2005 |
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