Managing IT Outsourcing

Managing IT Outsourcing

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Outsourcing is a growing phenomenon in business in which specific functions are subcontracted to specialist companies. IT represents a particular case for outsourcing, both in terms of benefits and potential inter-organisational problems. Ribbers explores how IT outsourcing partnerships can be managed sucessfully.... tactical-level responsibilities 56a€“8 financial analysts 150 financial ratios, improving the 18, 20: shared service centres 29 ... Bert 26 hand-over assistance clauses, contracts 238 Hewlett-Packard (HP): merger with Compaq64; native serviceanbsp;...


Title:Managing IT Outsourcing
Author: Erik Beulen, Pieter Ribbers, Jan Roos
Publisher:Routledge - 2006-09-27
ISBN-13:

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